Our Blog

ATO Business Portal Changes: What You Need To Know

The ATO Business Portal has changed. Are you and your team up to date? Take a look at our handy guide and make sure you don’t get left behind.

ATO Business Portal Changes: What You Need to Know

The ATO Business Portal is very useful indeed for Australia’s businesses. As of March 2020, however, it is going to change. Specifically, users will see changes in the way in which they access the portal. Read on to learn more.

Changes to the ATO Business Portal

Recent changes to the ATO Business Portal are designed to make it easier for users to access the portal in the digital age. The changes suggest that the ATO are serious about supporting digital access for its users, making it straightforward for these users to register their taxable income and pay the correct amount of tax. The changes also suggest a more robust focus on identity protection.

Users will now use myGovID and RAM to access the portal, instead of the previously used AUSkey.

So, what are myGovID and RAM?


This is an application that provides secure proof of the identity of the user. Users need only set up the app when they first use it. Then, the app will allow them to log in securely using biometric data or a mobile password. This works in much the same way as your mobile banking app.

Users will be able to log in to a number of different government properties with the application. These cover both personal and business-related departments.


RAM stands for relationship authorisation manager. This authorisation service is deployed alongside myGovID to achieve effective identification authorisation. This makes sure that sensitive data remains protected without affecting ease of access for those who have the right to do so.

When you sign up for RAM, you will be able to link your myGovId to your ABN, or your Australian business number. This will give you the chance to manage who represents your business online, and who is able to access the ATO portal on your behalf.

Managing the Transition

Both myGovID and RAM came online in March 2020. However, this did not immediately spell the end of the AUSkey. Users will still be able to use the AUSkey while they transition to the new way of doing things. While it is important to transition as quickly as possible to this new access method, it is important that you do not make a mistake as a result.

We are here to help you understand your rights and entitlements during this phase of transition. Use our guide to adequately prepare for the change.

  • Don’t do away with your AUSkey until you are fully set up with myGovID and RAM. You can still use your AUSkey during the transition, so take this into account when determining which method you use to access the portal. After you and your business have myGovID and RAM set up, you will no longer need your AUSkey. However, make sure it does not fall into the wrong hands as it is still sensitive information.
  • Check your ABN details. As you will link your ABN to your myGovID, your ABN details can determine who has access to your business’s portal. Make sure the right people have this access in order to fully cover your circumstances. However, make sure no unauthorised personnel have access.
  • Check that the details of all nominated AUSkey users are correct to maintain the right levels of access even after your transition.

Reach out to our team if you have any questions about the changes, and how they will affect your business.

Call Now ButtonCall Us 1300 135 918